Moving on, tweeting for a salary and customer service

*spo0ky*I have recently accepted a position that will have me Facebooking, tweeting, managing  YouTube accounts and several other marketing and communication tasks… I couldn’t be happier! However, it got me thinking about the stigma of these positions and how it’s always so much more than just updating Facebook and bit.ly links.

There are many facets to positions that manage a company’s social media outlets. While people are responding to customer questions and concerns, workers also organize and implement marketing campaigns that are apart of larger plans. However, I believe that many times there is one major section that isn’t seen- the role of customer service in social media.


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Google is taking over… and I am enabling them

This is going to be a series on how I use Google and all it’s products. I will be evaluating my use and potential positive uses of their products. Believe it or not, some of these free services could assist with homelessness, joblessness and overall community needs. Stay tuned for more.

Google is getting out of control, but can you blame the search engine giant? I mean it’s amazing what has changed in the past 5 years. They’ve gone from taking the search engine  title to having great email options, online documents, ways to share documents, photos, slide-shows online and more. It’s amazing what’s possible, and they are definitely the group to push copyright and legal buttons. I can’t blame them, they do it so well.

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Social media changed my networking and job search

There are many people and organizations out there that preach about etiquette and need to incorporate social media into your job search. I knew that, but I didn’t understand how until I had been really tweeting for about four months, had attended a few events that I heard about online and begun following people that really interested me. I only chose to dive in because I was still a new face in a big city. Moving from Nome, Alaska to Minneapolis/St. Paul, MN was quite a transition. I needed to get moving on my networking efforts because whatever I was doing, wasn’t working.

Currently, I blog for SocialMediaMarketing.com. I found this gig on Twitter- same thing with BridePOP.com. They tweeted about how they were looking for people to blog on certain topics, I direct messaged them, followed-up, gave them a link to my blog to use as a writing sample and the rest is history. Now I have my first post up on BridePop and I have written one post every week since mid-December for SocialMediaMarketing.com.

How is this different compared to my last freelance/writing gig search? A conversation happened. I responded – on Twitter – that I was interested. For me, it was similar to talking with a group of people and saying ‘I’m interested in ______ position. Can you tell me a little more on what you are looking for?’ I used my experience from job fairs and interviews and brought it online. It was like a preliminary round. They checked me out online and we moved forward. Fantastic.

Those things would have not happened if I hadn’t been participating in the conversation!

Here are also some ways I expanded my networking circle:

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